Privacy notice

This notice sets out how we will use your personal data, and your rights. It is made under Articles 13 and/or 14 of the General Data Protection Regulation (GDPR).

Your data

Purpose

The EHC Hub is a secure web portal supporting the Education, Health and Care Plan (EHCP) assessment, planning and review processes.

The purposes for which we are processing your personal data are:

  • to facilitate the EHCP processes for a child or young person
  • to provide you with access to a child or young person's details, as a person responsible for or working with the child or young person
  • to send you notifications of activity relating to a child or young person that you must be made aware of
  • to analyse use of the website

The data

As a user of the website, we will process the following personal data:

Name, email address, role/job title and IP address.

For users choosing to verify your account using a text message, we will also store your mobile telephone number.

Cheshire West and Chester Council is committed to protecting your personal data. We collect and use information only when necessary to deliver services, meet legal obligations, or protect vital interests.

You have rights under data protection law, including access to your data, correction of inaccuracies, and the ability to restrict or object to processing. We ensure your data is stored securely and only shared when legally required or justified by public interest.

For full details on how your personal data is used and your rights, please refer to the below privacy notice.

SEND Team privacy notice | Cheshire West and Chester Council